User agreement
Operational document; financial sections do not take effect before approval and activation.
Acceptance and scope
Members use actually available services under this agreement and published policies. This agreement creates no deposit, investment or banking contract. Separate financial terms apply only after approval and explicit availability.
Protecting access
The user verifies email ownership and chooses a site-specific password. Sign-in, recovery and authorization codes are not shared with staff. Support does not request a Google password, private wallet key or recovery phrase.
User and platform responsibilities
Users submit accurate requests and do not bypass permissions or impersonate others. The platform retains request and change history and explains execution status and incomplete requirements. A pending result is not approval or a payment promise.
Notices and support
Verification and recovery messages protect the account. Support-update email can be enabled or disabled in help settings. Tickets, chats and attachments remain private, with service hours disclosed when approved by management.
Suspension and ending use
Access may be suspended for abuse or documented review. Suspension does not delete history or convert simulation units into financial claims. Decision review and data requests can be made through the help center.
Versions and languages
Arabic and English texts carry version numbers. Material differences should be clarified before reliance. This release asserts no unverified legal domicile or governing jurisdiction.